by ivangadza | Jun 13, 2023 | News
A step-by-step guide to building a ChatBot Conversational AI in Procurement An API is a set of functions that allow software programs to communicate with each other, with the API acting as an interface, managing how these pieces of software interact. When it comes to...
by ivangadza | Jan 10, 2023 | News
How are artificial intelligence and machine learning being used to improve customer support? “While Cora started helping customers with basic queries, it’s increasingly been integrated into various servicing journeys across the bank.” For instance, NatWest has begun...